Support

Cancel Membership

If you registered using CCBill cancel by phone: 888-596-9279 or email at support@ccbill.com

If you registered using Epoch cancel by phone: 800-893-8871 or email at billing@epoch.com

If you are unable to find an answer to your technical question, please email us at the email at the bottom of the page.

What do I do if my video playback is choppy?

There are many possible reasons why you may be experiencing poor video playback. HD video playback requires a better than average internet connection and computer processor, so if you have a slow connection or older computer, you may experience issues. If you are experiencing choppy playback you may try one of the following to resolve this:

1.     Select a lower video quality. The default quality is set to “HD is off”.  If you select “HD is on” it may be too heavy for your current internet connection. Ensure  “HD is off” if your playback is choppy or slow.

2.     Turn off other programs, virus protection, ad blocker, or energy saving settings as they may interfere with HD video playback.

3.     Stop any files that you may be downloading in the background.

4.     Try closing other browser tabs if you have many opened.

5.     Try another browser and see if that helps. We recommend the latest versions of the following browsers: Google ChromeFirefox.

I get a black screen when trying to play back videos, what should I do?

This may be because you don’t have the latest version of Adobe Flash Player installed. You can get the latest version here.

I can’t log in, why is that?

You may be using the wrong username/password combination to log in. Make sure you use your username to login and not your email address. Check the purchase confirmation email we sent you upon signing up if you don’t recall your username. If you can’t find it, try checking your email account’s spam folder.  It is also possible that your membership may have been banned. We may temporarily ban your membership if we feel your account has been compromised or repeated multiple logon attempts have been made. Your personal data is secure and no transactions can be made during this ban period.

I forgot my password, how do I retrieve it?

In order to obtain your password, click the link “Lost your password?” found on the login page or click here.

You will then be asked to provide the email address you used to join the site with. Once completed, your password will be e-mailed back to you. If you aren’t receiving your password via email, be sure to check your email account’s spam folder.

I think I have encountered a bug/glitch. Where can I report it?

If you have spotted a bug or technical glitch with the website, we invite you to report it at info@hotchicksonly.com.  Here you can report technical problems, suggest improvements, and help us build a better experience for you.  We support all the latest versions of major web browsers.  For the best experience we recommend that you use Google Chrome or Firefox.

All Other Questions

email info@hotchicksonly.com

Legal Notice & Disclaimer ADULT CONTENT AHEAD! You must read and agree with disclaimer prior to entry.
By entering hotchicksonly.com (hereinafter “HcO”) I agree to the following terms and conditions: Access to the HcO site is intended solely for adults who are of legal age in the jurisdiction where this site is being viewed and that I am at least 18 years of age in the US (21 in AL, MS, NE, and WY) The viewing, reading and downloading of sexually explicit HcO materials does not violate the standards, statutes or laws of my locale, community, town, city, state or country. I have the legal right to access HcO adult-oriented materials and HcO has the legal right to transmit them to you; that you are requesting these adult-themed materials from HcO. JURISDICTION AND VENUE. This site is owned by HcO from their offices in Unterstinkenbrunn, Österreich. It makes no representation that the materials available on this site are appropriate or available for use in other locations, and access to them from jurisdictions where their contents are illegal is prohibited. These provisions of this Terms of Use are to be governed and construed by Slovakian Law. In the event of a dispute arising out of or relating to this Terms of Use, or your use of or access to this site, litigation must be brought in Unterstinkenbrunn, Österreich. The sexually explicit porn (hereinafter “mature”) and sex material I am viewing is for my own personal use and I will not expose minors to this mature adult intended material. I desire to receive/view sexually explicit mature material and depictions of actual sexual acts. I believe that as an adult it is my inalienable right to receive/view sexually explicit mature material. I believe that sexual acts between consenting adults in HcO videos are neither offensive nor obscene. I am solely responsible for any false disclosures or legal ramifications of viewing, reading or downloading sexually explicit or mature material in hco. Furthermore this mature website filled with sex and mature videos with depictions of actual sex acts, nor its affiliates will be held responsible for any legal ramifications arising from fraudulent entry into or use of this adult-themed and adult intended website. This warning page constitutes a legal agreement between HcO, this website and you and/or any business in which you have any legal or equitable interest. You agree to pay and honor the terms of the subscription options or membership you select. By entering HcO you swear that you are of legal age in your area to view adult sex material and that you wish to view such mature material. The videos and images in this HcO mature site are intended to be used by responsible adults as sexual aids, to provide sexual education and to provide sexual entertainment. All sexually explicit sexual activity between performers at HcO is arranged and discussed in advance of filming and every effort is made to insure the health and safety of the sex performers and to ensure that their sex performance is a pleasant and enjoyable experience. HcO reserves the right to refuse entry, refunds or membership to any individual with no explanation being required or given. All material on this website is provided for the private use of the visitors of the website and the members of the website only. It may not be reproduced, published or hyperlinked to in any shape or form without the written permission of HcO or the original copyright holder of the material. Your access will be blocked if simultaneous access is attempted with your username from multiple locations. We will not issue refunds for this matter. Members are responsible for canceling their own memberships. Please visit http://ccbill.com to do this. Refunds will not be issued if a member cancels late. Members receive full access to HcO for the length of their subscription even after they’ve cancelled. If you’ve read and fully understood the above agreement, and you affirm and swear that viewing/downloading/receiving sexually explicit and mature videos does not violate the standards of your community, that you won’t make any of the mature materials available to minors in any form, that you believe it is your inalienable and constitutional right to view these HcO materials, that you are wholly liable for any legal ramifications that may arise for your receiving or viewing of these sex materials and that you are over the age of 21 then click “I agree” to continue to and enjoy HcO. If you do not agree to the aforementioned do not proceed and leave now.